NetSuite Pricing Guide: How Much Does Oracle NetSuite ERP Cost?
Get all the answers to your NetSuite pricing and licensing questions right here!
NetSuite ERP Pricing Calculator:
Last Update: September 2023
Estimated Time: 2 Minutes
"The C3 Team did a great job of explaining to me how I should license and implement NetSuite ERP. Their expert advice saved my company tens of thousands of dollars in recurring software licensing cost and their professional services was top notch."
-David Reid | CFO Boll & Branch
Table Of Contents
Use the images/orange buttons to navigate around this Oracle NetSuite Pricing & Licensing Buyers Guide.
Licensing Model
It's complicated, but we're here to help. Read about how NetSuite packages and licenses it's software by suite, users and advanced modules.
Read More
Advanced Modules
NetSuite OpenAir is a Professional Services Automation (PSA) solution that natively integrates with NetSuite ERP
Read More
Implementation Cost
Each implementation is unique however there are many things that are constant during a NetSuite implementation. This section will show you the variables that factor into the cost.
Read More
Additional Cost Considerations
There's lot's of variables and options when it comes to licensing NetSuite. This section explores all of these areas. Don't overlook them.
Read More
SuiteCommerce Licensing & Pricing
SuiteCommerce natively integrates with NetSuite ERP. Learn more about SuiteCommerce Standard / Advanced.
SuiteCommerce
OpenAir & SRP
NetSuite OpenAir is a Professional Services Automation (PSA) solution that natively integrates with NetSuite ERP
Read More
NetSuite Pricing FAQ
Commonly asked questions related to NetSuite licensing and implementation cost.
NetSuite FAQ
Welcome to the most comprehensive Oracle NetSuite pricing and licensing guide on the internet.
I'm going to show you everything you need to know to secure an amazing NetSuite license contract that could quite possibly save you tens of thousands of dollars.
In essence: If you're seeking a one-stop online resource to solve all your NetSuite pricing-related inquiries, consider this guide your go-to reference point. Make sure to bookmark it for future use, as it's packed with valuable insights that can save you time and money.
Don't have time to read, watch the short explainer video instead.
Understanding NetSuite's Pricing Structure
NetSuite's license cost starts with the concept of "a suite". The type of suite you will need to license is largely determined by the size of your company and/or the type of functionality you will require.
In NetSuite vernacular, the suites are known as NetSuite Starter/Limited Edition, NetSuite Mid-Market Edition and NetSuite Enterprise Edition.
Each NetSuite edition is based on the number of named user licenses and/or the total number of employees within your organization.
Each of the NetSuite editions is identical in terms of the underlying code base and deployment model.
Therefore as your company grows and scales, you simply adjust your NetSuite subscription size to meet your needs, and the transition is seamless.
With NetSuite you never have to worry about a system migration once you've outgrown your current edition, you just simply adjust your subscription to the proper edition, and that's it.
Take a look at the NetSuite edition types below:
NetSuite Financial Management: Includes all the ERP features but excludes any of the CRM features. This is an ideal license for companies that already have a CRM system and want to integrate NetSuite with their current CRM.
Each of the editions include the following features & functions right out of the box:
NetSuite ERP Standard Features:
- General Ledger
- Accounts Receivable
- Accounts Payable
- Acceptance of Credit Cards, ACH, EFT
- Bank Management & Reconciliations
- Multi-Currency & Multi-Language
- Item & (basic) Inventory Management
- Project Management (basic capabilities - see SRP below for more capabilities)
- Order Management
- Purchasing
- Employee Center (Time & Expense Management)
Each of the editions include the following features & functions right out of the box:
NetSuite CRM Standard Features:
- Marketing Automation
- Sales Force Automation (SFA)
- Case Management
- Partner Relationship Management
NetSuite ERP Standard Features:
- General Ledger
- Accounts Receivable
- Accounts Payable
- Acceptance of Credit Cards, ACH, EFT
- Bank Management & Reconciliations
- Multi-Currency & Multi-Language
- Item & (basic) Inventory Management
- Project Management (basic capabilities - see SRP below for more capabilities)
- Order Management
- Purchasing
- Employee Center (Time & Expense Management)
NetSuite Mid-Market Edition: NetSuite Mid-Market edition is the right fit for companies that require more than 10 full users and/or have two or more legal entities that need the ability to perform consolidated financial reports across multiple currencies. Most companies license NetSuite with the Mid-Market edition.
Each of the editions include the following features & functions right out of the box:
NetSuite CRM Standard Features:
- Marketing Automation
- Sales Force Automation (SFA)
- Case Management
- Partner Relationship Management
NetSuite ERP Standard Features:
- General Ledger
- Accounts Receivable
- Accounts Payable
- Acceptance of Credit Cards, ACH, EFT
- Bank Management & Reconciliations
- Multi-Currency & Multi-Language
- Item & (basic) Inventory Management
- Project Management (basic capabilities - see SRP below for more capabilities)
- Order Management
- Purchasing
- Employee Center (Time & Expense Management)
Each of the editions include the following features & functions right out of the box:
NetSuite CRM Standard Features:
- Marketing Automation
- Sales Force Automation (SFA)
- Case Management
- Partner Relationship Management
NetSuite ERP Standard Features:
- General Ledger
- Accounts Receivable
- Accounts Payable
- Acceptance of Credit Cards, ACH, EFT
- Bank Management & Reconciliations
- Multi-Currency & Multi-Language
- Item & (basic) Inventory Management
- Project Management (basic capabilities - see SRP below for more capabilities)
- Order Management
- Purchasing
- Employee Center (Time & Expense Management)
Oracle NetSuite Pricing Per User
When considering software licenses for end-users, most ERP vendors offer either a concurrent licensing model or a named user model.
NetSuite opts for the "named user" model for licensing its end-users, establishing a clear and traceable account of each individual's usage.
Specific user licenses are necessary for roles including but not limited to: Controllers, Sales Managers, Directors of Operations, and Customer Service Representatives. In essence, any individual frequently transacting in the system would benefit from a full user license.
Moreover, if detailed tracking of all system changes and transactions by user is a requisite, a dedicated NetSuite license per user is more advantageous than sharing licenses among groups. This ensures transparency and accountability in the system's operation.
On the other hand, NetSuite also offers specific licenses for those who perform more limited tasks within the system. These "Self-Service Users" may enter/view/track time entry against projects, accrued PTO, expense reports, or initiate a purchase requisition.
An often-asked question is - what about users who require read-only access to NetSuite data?
It's crucial to know that NetSuite data can be exported into Excel or integrated with third-party applications via ODBC (SuiteAnalytics Connect).
Furthermore, reports can be scheduled and disseminated to non-licensed users using the native NetSuite reporting functionality. These reports can be formatted in various ways, including Excel, CSV, PDF, or Word, ensuring versatile data accessibility for all stakeholders.
Want to see how much your user licenses will cost.
Click here to reveal your price.
NetSuite Editions: Choosing the Right Fit for Your Business
Given that every company has its distinct needs, you may require additional functionalities beyond the standard NetSuite CRM and ERP features. To cater to these needs, NetSuite offers several optional advanced modules, which you can license based on your specific business requirements.
NetSuite modules can be licensed individually ("à la carte"), or bundled together into an "Industry Suite" – a pre-packaged selection of modules tailored for specific industries. For instance, "NetSuite Manufacturing" includes the necessary modules for a manufacturing firm to effectively operate their business via NetSuite. The platform also accommodates niche industries, such as metal fabrication; leveraging NetSuite's native manufacturing modules and bundled SuiteScript solutions, companies can operate in highly customized environments right from the onset in many instances.
The pricing of NetSuite's advanced modules and industry suites depends on the chosen edition type, with options ranging from Limited, Mid-Market, and Enterprise.
A majority of NetSuite modules can be subscribed to at any point during your NetSuite subscription term. The notable exception is NetSuite OneWorld, which is essential if your business comprises multiple legal entities that need separate financial management, inter-company transaction management, and financial consolidation. If such needs are foreseeable, it's advisable to license NetSuite OneWorld right from the get-go. Discover NetSuite OneWorld pricing here.
NetSuite's open architecture and modular license approach are part of its appeal, allowing businesses to add or remove modules as their needs evolve. However, remember that modules can only be removed during the contract renewal period. Hence, to prevent over-licensing, it's prudent to subscribe to modules only when they are necessary.
For a detailed description of NetSuite add-on modules, click below to download a NetSuite Advanced Module datasheet.
Financial Management Modules (FMS)
- Fixed Assets
- OneWorld
- Advanced Financials
- Advanced Revenue Management
- Multibook Accounting
- SuiteBilling
- Oracle Planning and Budgeting Cloud Service (PBCS)
Inventory & Manufacturing Management Modules (WMS & MRP)
- Advanced Inventory
- Advanced Procurement
- Work Orders & Assemblies
- Manufacturing WIP & Routing
- Advanced Manufacturing
- Demand Planning
NetSuite Services Resource Planning Modules (SRP)
Human Capital Management Modules (HCM)
Ecommerce & Retail Management Modules (POS)
NetSuite Pricing for Small Business
Right Size, Right Price for SMBs
In its initial stages, NetSuite primarily aimed to serve the smaller segment of the SMB market. This objective was reflected in their product called the "Oracle Small Business Suite" by NetSuite, which was designed and sold with the needs and budgets of smaller companies in mind.
However, between 2012 - 2016, NetSuite's product evolution and growth led them to serve a larger market. They attracted substantial clients, such as GoPro, Williams-Sonoma, and Shaw Industries, among others, which resulted in increased industry attention.
During this period, it was not uncommon for small business leaders to express concerns about NetSuite's pricing and product direction. The perception was that NetSuite was increasingly catering to larger organizations, leaving small businesses feeling sidelined. This prompted many smaller SMBs to consider more affordable alternatives like QuickBooks Enterprise or Sage Intacct.
The announcement of Oracle's acquisition in 2016 only added fuel to these concerns.
However, over the past few years, this view has drastically shifted, thanks in large part to Oracle's strategic direction. Oracle clarified that NetSuite would cater to organizations with fewer than 1,000 users, while Oracle Cloud ERP products would target larger, enterprise-sized customers.
To reinforce this commitment, NetSuite has reintroduced packages designed for burgeoning companies that have outgrown solutions like QuickBooks. These "starter" packages come with enticing entry-level price points and options, ensuring smaller businesses can find the perfect fit for their needs.
Interested to see if your company qualifies for a NetSuite "starter" package? Click here to explore your pricing options designed for small businesses. Let's make sure you have the right tools to fuel your growth.
Interested to see if your company qualifies for a NetSuite "starter" package?
Click here to get started on your pricing options for small businesses.
NetSuite OpenAir Pricing
Automate Your Professional Service Organization
OpenAir, a part of NetSuite's product repertoire since 2008 via acquisition, is a cloud-based Professional Service Automation (PSA) solution designed to streamline and automate your operations.
Serving as a comprehensive tool, OpenAir delivers powerful capabilities in project accounting, project and resource management, as well as time and expense management. These features work in unison to provide you with an integrated, efficient, and holistic approach to managing your professional services.
In addition to its seamless integration with NetSuite, OpenAir sets itself apart with its pre-built connectors for several other industry-leading platforms. These include SAP, Oracle, Salesforce, and Microsoft Project, ensuring versatile adaptability to diverse IT ecosystems.
The OpenAir solution is highly customizable, ensuring that it can perfectly fit your unique business requirements and operational processes. Consequently, licensing options are flexible, designed to match your specific needs and budget.
Given this variability in licensing, it's advisable to consult with an OpenAir licensing specialist at Cumula 3 Group. This will allow you to accurately identify your requirements and gain a realistic understanding of your potential OpenAir pricing. It ensures you invest in a solution that not only meets your operational needs but aligns with your financial considerations as well, effectively paving the way for business growth and success.
NetSuite SRP Pricing
Much like NetSuite OpenAir, NetSuite Service Resource Planning (SRP) is a cloud-based project management software. However, there are some key differences between the two.
The NetSuite SRP suite is made up of three key modules:
- Project Management*
- Resource Allocation
- Job Costing
*The Project Management advanced module offers more features and functionality than the basic offering included in the suite.
These modules can be subscribed to individually. However, when bundled together, they form the cohesive, comprehensive package known as NetSuite SRP.
NetSuite SRP is a 100% native NetSuite product, built on the robust NetSuite SuiteCloud platform. This differentiates it from NetSuite OpenAir, which was incorporated into the NetSuite ecosystem through an acquisition. As such, OpenAir sports a distinct look and feel compared to NetSuite SRP.
Moreover, unlike most NetSuite offerings, OpenAir requires a connector to integrate with the NetSuite platform. It does not natively reside within NetSuite.
NetSuite OpenAir caters primarily to larger professional services organizations and has the flexibility to connect with any ERP system. In contrast, NetSuite SRP is designed with companies in mind that have less complex professional service automation needs and prefer to manage their entire business from a single platform.
The choice between the two boils down to your IT strategy: opting for the "best of breed" versus a "suite" approach. Depending on your unique environment and needs, both can serve as excellent options.
NetSuite SuiteCommerce Pricing
Connect Customers with Your Back Office
NetSuite SuiteCommerce offers a range of e-commerce capabilities, including webstore design and development, order management, merchandising, and customer relationship management. It is designed to help businesses of all sizes sell their products and services online, and can be customized to fit the specific needs of each business.
NetSuite SuiteCommerce is available in three main product offerings: SiteBuilder, SuiteCommerce Standard, and SuiteCommerce Advanced. Each of these products has its own unique set of features and pricing options, which we will explore in more detail below.
NetSuite's E-commerce products are always used in conjunction with NetSuite ERP and not deployed as a stand alone solution like Shopify or Magento. NetSuite Ecommerce products do not require any sort of connector or development effort to tie back to your ERP and CRM since it's natively integrated with the ERP and CRM.
Here's a brief overview of the solutions:
1. Site Builder
The oldest, most widely deployed NetSuite E-commerce product is referred to as SuiteCommerce Site Builder. Site Builder has been around for well over 10 years and is rarely sold or implemented today. Site Builder was developed before the rise of shopping on mobile devices therefore is not natively responsive or SEO friendly, like most modern E-commerce sites today. Site Builder is technically available for licensing but generally not sold and recommended for new users wishing to deploy a SuiteCommerce solution.
SiteBuilder is the most basic offering in the NetSuite SuiteCommerce product line. It is designed for small businesses that are just starting out with e-commerce and need a simple, easy-to-use platform to sell their products online.
SiteBuilder includes a range of basic e-commerce features, such as the ability to create and manage a webstore, process orders, and handle customer information. It also includes some basic marketing and merchandising tools, such as the ability to create promotional banners and discounts.
2. SuiteCommerce Standard
The technology developed to replace Site Builder, known as SuiteCommerce Standard, is a templated, SaaS based, E-commerce solution that is natively integrated with NetSuite ERP & CRM. With SuiteCommerce Standard, customers are offered a Shopify like user experience however it's intentionally limited when it comes to adding unique features and customizations. In return, this simplified solution offers a productized E-commerce offering, providing seamless updates much like you are accustomed to with NetSuite CRM and ERP.
SuiteCommerce Standard is the mid-range offering in the NetSuite SuiteCommerce product line. It is designed for small to medium-sized businesses that need a more robust e-commerce platform with additional features and capabilities.
SuiteCommerce Standard includes all of the features available in SiteBuilder, as well as a range of additional tools and capabilities. These include advanced marketing and merchandising tools, such as the ability to create targeted email campaigns and upsell and cross-sell products. It also includes advanced order management and customer relationship management features, such as the ability to track customer behavior and personalize the shopping experience.
The cost of SuiteCommerce Standard is based on a monthly subscription fee, once you factor in discounts/promotions you should be spending just less than $2k/month for the subscription. This fee includes access to all of the features and support from the NetSuite customer service team.
3. SuiteCommerce Advanced
SuiteCommerce Advanced, developed in 2013, is an enterprise grade E-commerce platform designed to enable customers to sell via multiple channels, brands, languages, currencies with a single platform. With SuiteCommerce Advanced the sky is the limit in terms of customization ability and is designed with SEO in mind. SuiteCommerce Advanced makes sense for companies that have more complexity within their product catalog, have high transaction volumes and/or require customizations to their shopping/checkout experience.
SuiteCommerce Advanced includes all of the features available in SiteBuilder and SuiteCommerce Standard, as well as a range of advanced tools and capabilities. These include advanced marketing and merchandising tools, such as the ability to create personalized product recommendations and segment customers by behavior. It also includes advanced order management and customer relationship management features, such as the ability to track customer behavior in real-time and personalize the shopping experience.
The cost of SuiteCommerce Advanced is based on a monthly subscription fee, with discounts you'll likely spend between $4-5k/mo . This fee includes access to all of the features and support from the NetSuite customer service team.
SuiteCommerce Feature Comparison
Feature | SiteBuilder | SuiteCommerce Standard | SuiteCommerce Advanced |
---|---|---|---|
Webstore design and development | X | X | X |
Order management | X | X | X |
Merchandising | X | X | X |
Customer relationship management | X | X | X |
Basic marketing and merchandising tools | X | X | X |
Advanced marketing and merchandising tools | X | X | |
Advanced order management and customer relationship management features | X | X | |
Personalized product recommendations | X | ||
Customer segmentation by behavior | X | ||
Real-time customer behavior tracking | X |
How Much Does a NetSuite Implementation Cost?
The process of discerning the exact cost of a NetSuite implementation can be intricate, due to the specific requirements of each client. Nevertheless, let us take a systematic approach to unpack the associated costs and processes involved.
Phase I: Discovery & Analysis - Laying the Foundation
The journey towards NetSuite implementation typically commences with a rigorous discovery and analysis phase. The scope and depth of this phase will hinge on the NetSuite partner spearheading your ERP implementation.
The essence of this phase is to equip your implementation team with an in-depth understanding of your business's operational structure, the existing business processes, the tools in use, and to pinpoint potential inconsistencies in the NetSuite solution. The data gathered is systematically documented and transmuted into a Business Requirement Document (BRD). Think of the BRD as your architectural plan for your NetSuite ERP initiative, determining how NetSuite will be tailored for your needs, and proffering solutions for any identified gaps.
It's crucial to appreciate the pivotal role the discovery and analysis phase plays in the success of an ERP project, shaping both your initial and future needs. Allocating sufficient time to this phase is an investment that can optimize your NetSuite venture and mitigate the risk of unanticipated costs in the future.
PRO TIP: Typically, a NetSuite Partner will allocate roughly 50-150 hours dedicated to gathering and documenting the requirements for your NetSuite ERP implementation, with the billable rate oscillating between $150 - $250 per hour. Be aware that rates below this threshold may potentially indicate offshore or less experienced resources.
A word of caution: An initial investment in a comprehensive and quality-controlled discovery and analysis phase can prevent unforeseen expenses related to overlooked requirements and costly change orders down the line.
Phase II: Configuration and Deployment - Putting Theory into Practice
Upon the approval of the BRD, the heavy lifting begins! Based on your chosen implementation methodology and the go-live objectives, you can anticipate approximately 2-3 configuration sessions per week, spanning around 10 - 14 weeks. These sessions pave the way for user acceptance testing (UAT), a precursor to the go-live phase.
As a rule of thumb, the configuration and deployment stage accounts for two-thirds of the entire project, with the remaining third attributable to the discovery and analysis phase. Therefore, if your discovery and analysis engagement required 100 hours, you should prepare for an additional 200 hours for the configuration phase, totaling a 300-hour NetSuite implementation.
PRO TIP: If you are operating under budgetary constraints or your project scope is relatively straightforward, consider enquiring if your NetSuite partner offers a "self-implementation" or "turnkey" approach. This could potentially result in substantial savings on professional services expenses.
Phase III: Customizations - Refining Your Solution
Customizations are often indispensable for automating processes and addressing gaps inherent in native NetSuite functionality. NetSuite offers two primary avenues for customization: SuiteScripting and SuiteFlow.
SuiteScripting enables developers to formulate bespoke business logic within NetSuite, tailored to suit specific business needs. It can be employed to automate business processes or develop entirely new applications. On the other hand, SuiteFlow provides a user-friendly interface, which allows non-technical users to configure workflows with simple point-and-click, drag-and-drop functionality—zero coding required!
PRO TIP: We recommend allocating an additional budget of $3-15k for customizations. While NetSuite is a sufficiently robust solution for most organizations, there may be instances where gaps are identified that necessitate customization.
NetSuite Integration Cost
NetSuite was originally developed with extensibility in mind and has continued to heavily invest in the SuiteCloud platform and NetSuite partner ecosystem making it easy for customers to connect NetSuite with other leading business applications.
Below are the three options customers have available for connecting NetSuite with other applications.
SuiteScript
If you have the skill set you can develop your own custom integration through NetSuite SuiteTalk. SuiteTalk is an integration tool that allows NetSuite to be seamlessly integrated with other legacy applications and Web 2.0 tools (e.g. maps, blogs, instant messaging) into your business process. SuiteTalk gives you the ability to use any programming language or platform that supports the SOAP standard in order to generate NetSuite business objects in that language, such as Microsoft.NET or Java.
SuiteTalk is available with your NetSuite subscription. The only cost associated with this type of integration is the labor hours associated with building and maintaining the integration.
NetSuite Connectors
NetSuite Connectors function as a bridge, allowing for a seamless "plug & play" amalgamation of NetSuite with other applications, eliminating the necessity for coding. Premier providers in this realm include Celigo and FarApp, with the latter being incorporated into NetSuite's portfolio in the spring of 2021. This strategic acquisition enhanced NetSuite's capability to offer native connectors, thereby negating the dependence on third-party vendors.
Integration Platform (iPaaS)
Integration Platform as a Service (iPaaS) represents the third modality for NetSuite integration. Though iPaaS tends to command the highest price point, it also delivers the most comprehensive solution. iPaaS heavyweights in the NetSuite ecosystem include Dell Boomi, Celigo, and Jitterbit. The pricing for these solutions is contingent on the client's integration needs and can range from several hundred to a couple of thousand dollars per month.
NetSuite Implementation Total Cost
When you consider the entire spectrum of activities involved in your NetSuite implementation, from initial discovery and analysis, through configuration and deployment, to data migration, integration, customization, and finally, training, most firms will see an overall expenditure between $25-75k. A deep understanding of this cost framework is crucial for precise budgeting of your NetSuite implementation and to optimize the value derived from this adaptable ERP solution.
Other NetSuite Cost & Considerations
NetSuite Support Pricing
Did you know that NetSuite technical support is included for free with your NetSuite license subscription?
Customers requiring 24/7 access to NetSuite Support will want to upgrade to NetSuite Premium Support, which is based on a percentage of your software contract value.
A common alternative to subscribing to NetSuite Premium Support is to leverage your NetSuite Solution Provider for ongoing NetSuite support & optimization needs.
Generally speaking, your NetSuite partner will have the most context regarding your instance, its customizations, system integrations and your business needs and can be a reliable point of continuity when needs arise.
Finance Your NetSuite Initiative
NetSuite Solution Providers like Cumula 3 Group can provide a variety of financing options. Whether you're looking to defer payments for a period of time or lock in a predictable monthly payment option, there's a good chance we/our financial partners can accommodate your request. Depending upon your organization's credit history, there's also the ability to not only finance your ERP license purchase but also finance your professional service fees too! That's right, both NetSuite licenses and professional services are bundled together in a predictable monthly payment. Curious to see what you're financing options are? What your monthly payment might look like? Find out now by clicking on the calculator below.
What About NetSuite SuiteSuccess?
A fairly new offering in the world of NetSuite is SuiteSuccess. SuiteSuccess is both a NetSuite implementation methodology as well as a productized offering. NetSuite SuiteSuccess accounts come pre-loaded with reports, KPIs and dashboards tailored for a specific industry. The goal of a SuiteSuccess implementation is to take a company live with NetSuite within 100 days.
Your NetSuite Solution Provider can help you determine whether or not you are a good fit for the SuiteSuccess license and implementation methodology. Generally speaking, clients that have integration needs, require 3rd party offerings or require customizations are not ideally suited for SuiteSuccess, given the limited runway for scope. SuiteSuccess is great for companies with a short go-live window and a limited scope.
Software Subscription Duration
Like other SaaS applications, NetSuite is completely subscription based. The subscription can be as short as 12 months or much longer; many companies find 5 years to be ideal. A longer subscription term tends to make sense for companies that desire future price predictability. By working with an experienced NetSuite Solution Provider, we will show you ways to keep your subscription cost predictable, well beyond your initial term.
PRO TIP
For maximum price protection & predictability, we suggest a 5-year contract term with a corresponding period of time that puts limits on price increases at the time of your contract renewal. This is not standard. You'll need to have your NetSuite Solution Provider (like CUMULA 3® Group) advocate for this on your behalf.
NetSuite SandBox
NetSuite offers the option for customers to license a Sandbox account for an additional fee. This is based upon a percentage of Annual Contract Value and is available in 12-month increments. A Sandbox account is an identical copy of your production environment and is ideal for clients or consultants who wish to develop customizations (SuiteScript & SuiteFlow) in an environment that will not impact day-to-day operations. For new NetSuite customers that plan to deploy NetSuite in a single phase with no customizations or integrations, a Sandbox subscription probably does not make sense.
Dedicated Service Tiers
NetSuite is always deployed in the cloud and maintained by NetSuite in a multi-tenant environment. It's exactly this model that allows you to tap into world-class ERP software at an incredible price point and speed to deployment. That being said, some larger companies require greater control and scalability, which may make them an ideal fit for NetSuite's premium service tiers.
Historically NetSuite offers four different service tiers referred to as (Tier 3, Tier 2, Tier 1 and Tier 1+/0). These tiers have since been rebranded and packaged and are now referred to as Standard, Premium, Enterprise and Ultimate.
Premium service tiers offer customers their own dedicated database storage instance as well as greater flexibility of NetSuite update release dates. In conjunction with data center premium tiers, NetSuite also offers SuiteCloud Plus licensing for high-traffic customers or customers with high transaction volumes. SuiteCloud Plus increases the number of queues available for scheduled scripts, queues and threads available for CSV import jobs and concurrent threads for web services.
Common benefits customers experience when upgrading service tiers:
- Reduced delays between system integrations
- More capacity at scheduled downtimes
- Minimal delays associated with high volume bottlenecks
- Greater transaction throughput
- More horsepower for concurrent processing
- Includes a NetSuite Sandbox
See the table below for a high-level overview of the various tiers, and click the blue button to get your customized NetSuite pricing estimate.
Service Tier Type | # of Users | File Storage (GB) | Monthly Transaction Lines |
---|---|---|---|
Standard | 100 | 100 | 200,000 |
Premium | 1,000 | 1,000 | 2,000,000 |
Enterprise | 2,000 | 2,000 | 10,000,000 |
Ultimate | 4,000 | 4,000 | 50,000,000 |
NetSuite Billing Options & Contract Term Duration
Generally speaking, Oracle NetSuite subscriptions are billed annually with due upon receipt terms. There may be situations where funding the full subscription in advance makes sense when taking advantage of unique pricing concessions or in the event of a software lease. Like most things, the subscription terms and billing arrangements are open to negotiation. For customers looking to preserve cash, Oracle Financing and other leasing companies can package NetSuite licenses and professional services into a predictable monthly payment. This has proven to be a great option for fast growth, bootstrapped clients needing to graduate from a QuickBooks type solution without a significant cash investment on the front end. Lastly, one more point on NetSuite software billing, NetSuite licenses are always on Oracle paper (NetSuite Partners do not resell the software). If you decide to license through a NetSuite Solution Provider, your licensing arrangement is still directly with Oracle the software vendor.
PRO TIP
Timing is everything when negotiating a new software contract. There are specific times during the year when a software purchase might be more advantageous. A NetSuite Solution Provider can help you navigate the ins and outs of timing to get you the most attractive software subscription terms & concessions. After all, it's what we do for a living!
NetSuite Pricing FAQ
-
Does NetSuite provide a Pricing Matrix with all the available options and associated cost?
Well, yes and no, as a NetSuite Solution Provider we have access to a licensing matrix & NetSuite's price list but these are not for general public consumption, there are many options with NetSuite licensing it would most likely create more questions than answers.
-
Is NetSuite more expensive since the Oracle acquisition? If so, what's changed?
NetSuite pricing in 2020 versus NetSuite pricing 2016 and prior years is very similar. If anything, customers have seen a reduction in cost in particular areas. Also, NetSuite is now offering some unique pricing packages for emerging businesses that have outgrown QuickBooks and other entry-level accounting packages.
-
How much does NetSuite cost for a small business?
NetSuite's pricing for small business is referred to as "NetSuite Limited Edition" or "NetSuite Starter Editions". Each of these programs have different requirements and restrictions. To see if you quality click here to calculate your cost.
-
Can I license just NetSuite ERP and forego NetSuite CRM?
Yes, you can choose to license just NetSuite ERP and not license NetSuite CRM.
-
Can I license just NetSuite CRM and forego NetSuite ERP?
Yes, you can choose to license just NetSuite CRM and layer on NetSuite ERP down the road.
-
Whats the difference between "standard" NetSuite and NetSuite OneWorld pricing?
NetSuite OneWorld is necessary for companies that plan to manage multiple legal entities in NetSuite. To access the OneWorld features you are required to license the NetSuite OneWorld module. OneWorld licensing can be a little tricky it's best to discuss your options with a Solution Provider or click on the calculator button to configure your estimate.
-
How much does NetSuite cost per user?
To determine your total cost per use cost, you'd need to add up the entire cost of the suite, your advanced modules and user licenses and divide the total by the number of users in your environment to come up with this exact figure. However the individual NetSuite user cost is $99 per user, per month.
-
Is NetSuite affordable?
NetSuite is very affordable for fast growing businesses that are planning to standardize their business applications on a single cloud-based platform to minimize complexity and vendor management.
-
What size company is NetSuite for?
NetSuite is best for companies with 10-250 employees and 10M-100M in revenue.
-
How much does a NetSuite Sandbox cost?
The price of a NetSuite Sandbox is calculated based upon a percentage (10%) of the sum total of the NetSuite modules and users purchased. The NetSuite premium sandbox is calculated at 20% of the sum total of the NetSuite modules and users purchased.
-
How does NetSuite pricing stack up against it's competitors (e.g. Intacct, SAP Business One, Acumatica, etc.)?
NetSuite is very competitive against competitors on price when you factor in the entire cost of the solution including implementation fees.
For more detailed price and feature comparisons keep reading:
-
Why is NetSuite so expensive?
For smaller businesses NetSuite may appear expensive compared to QuickBooks or Sage Intacct. From a pure cost perspective, yes, you pay a premium for NetSuite. However if your business is growing and you intend to scale significantly there really isn't an alternative cloud-based ERP vendor that can help you scale infinitely and never have to migrate to another ERP again. Therefore you can pay a premium for amazing ERP software today or you will pay in the future for endless ERP projects, migrations, updates, etc. NetSuite provides fast growing businesses with peace of mind know their ERP system can scale with their ambitions and provide the security that's needed in today's world.
-
Does NetSuite offer a free trial?
Cumula 3 Group does offer free NetSuite trial accounts for businesses interested in learning more about NetSuite. You can start your free NetSuite trial account right now, right here.
-
How much does NetSuite cost per month?
To determine your cost per month you would need to first determine your suite type, necessary advanced modules, support package and user types and quantity.
-
What software is similar to NetSuite?
While NetSuite is in a league of its own there are several cloud-based ERP applications available for SMB sized companies looking for a single integrated solution to manage finances, inventory, projects and more. Many clients benefit from working with a ERP Selection firm to help them identify the right solution for their business. For more information check out our NetSuite Competitors Guide.
-
NetSuite Pricing Changes in 2023
The biggest change with NetSuite pricing and licensing is the price increase for full user licenses as well as the NetSuite Starter Edition. That price increase took effect at the beginning of Oracle's fiscal year (June 1 2023).
NetSuite Pricing Compared to the Alternatives
When it comes to pricing, NetSuite is generally considered to be on the higher end of the spectrum compared to other popular ERP software options such as SAP (BusinessOne or ByDesign), Infor CloudSuite, and Microsoft Dynamics (Business Central). That being said it's common to see NetSuite's competitors offer their software at a much lower price point however the cost to implement may be 2x to 3x higher than NetSuite, this is especially true within the Dynamics ecosystem.
One important factor to consider is the type of deployment. NetSuite is a 100% multi-tenant true cloud ERP software, which means that all customers use the same version of the software and share the same infrastructure. This can drive down the overall cost compared to other hosted ERP solutions, which may require businesses to pay for their own hardware and maintenance.
When comparing the pricing of NetSuite to these other options, it's important to consider the features and capabilities of each software. While NetSuite may be more expensive upfront, it also offers a wider range of features and is more flexible and customizable than most of the other options.
Lastly, when comparing the pricing of different ERP software options, it's important to consider not just the initial license cost but also the total cost of ownership. This includes ongoing expenses such as maintenance, support, upgrades, and customization. In some cases, a software option with a lower initial cost may have higher ongoing costs, while a more expensive option may have lower ongoing costs. It's important to carefully consider the long-term costs and consider the total cost of ownership when making a decision.
Cumula 3 Group: NetSuite Licensing Experts
Licensing NetSuite ERP software is no small decision. After all, your new ERP will be the lifeblood of your organization. Getting it right is critical.
If you’re still debating whether NetSuite is right for you I'd highly encourage you to talk with a reputable 5-Star NetSuite Solution Provider, prior to engaging directly with NetSuite to understand all your options.
Knowing the playing field is key in any industry and mistakes can be costly!
NetSuite Solution Providers, like Cumula 3 Group, can assist with your NetSuite ERP evaluation and will work with you to help you negotiate an amazing NetSuite license contract that meets your needs, budget and timeline.