Selecting the right Enterprise Resource Planning (ERP) software is a vital decision for businesses aiming to optimize operations and streamline processes. A robust partner ecosystem, like the one found within the NetSuite ecosystem, can significantly impact resources available for consulting and support, during the initial implementation and in the long run. By choosing an ERP backed by a thriving partner network, organizations can drive efficiency, boost productivity, and minimize risks, leading to long-term success.
In the realm of ERP solutions, the NetSuite ecosystem stands out as a prime example of the importance of a strong partner network. Interestingly, approximately half of all new NetSuite customers choose to license and implement NetSuite ERP through NetSuite Solution Providers. These partners play a pivotal role in ensuring that clients receive tailored solutions and expert guidance throughout the implementation process and beyond.
By choosing NetSuite, an ERP software backed by a thriving partner ecosystem, organizations can benefit from a wealth of expertise, additional resources, and ongoing support. This enables businesses to maximize the potential of their ERP system, making smart moves that lead to long-term growth and success.
NetSuite Partners encompass a diverse range of organizations, each with a shared goal: providing software, services, and solutions to NetSuite users seeking to grow their businesses using the leading cloud-based ERP system. By offering specialized support and expertise, these partners help businesses unlock the full potential of NetSuite's powerful features.
At present, there are three distinct NetSuite partner programs, each catering to specific needs within the NetSuite ecosystem:
SuiteCloud Development Network (SDN): Designed for independent software vendors (ISVs) specializing in developing NetSuite extensions and applications built on the SuiteCloud platform. Explore a range of SDN Partners and their offerings.
NetSuite Alliance Partners: Introduced more recently, consisting of larger partners that focus on providing implementation services for clients. NetSuite's direct sales team leads the software evaluation and license purchase process, with the Alliance partner responsible for delivering the implementation services.
NetSuite Solution Providers: A long-standing program offering comprehensive assistance, ranging from large accounting firms to smaller teams. All are dedicated to helping clients make the most of NetSuite, with significant consolidation resulting in larger and more proficient consulting organizations.
By understanding the various types of NetSuite partner programs available, businesses can select the best-suited partners to support their specific needs, ensuring a smooth and successful ERP implementation journey. Ready to explore the right NetSuite Partner for your business? Contact us for personalized consultation.
Why Choose a Partner over Direct Engagement with NetSuite?
Collaborating with a NetSuite partner can significantly enhance the value you derive from your NetSuite investment. By leveraging the expertise and support of a NetSuite Solution Provider, you can experience several advantages over working directly with NetSuite. Here are a few key benefits to consider:
NetSuite pricing and licensing can be complex, and understanding the best options for your organization is crucial. NetSuite Solution Providers specialize in helping clients evaluate NetSuite's capabilities, aligning them with the organization's goals and requirements. This evaluation process may involve "proof of concept" demos, free NetSuite software trials, or attending local events.
Although NetSuite partners are sometimes called NetSuite VARs (Value Added Resellers), they are not strictly resellers. Instead, they co-sell NetSuite licenses in collaboration with NetSuite's channel management team. This arrangement allows clients to benefit from an unbiased ERP consulting firm, as well as direct access to NetSuite employees. As a result, NetSuite Solution Providers can offer valuable insights and support when it comes to securing a favorable NetSuite ERP license contract.
NetSuite Solution Providers not only assist with licensing but also help clients implement and support NetSuite. While no two implementations are the same, there are common elements in the process. NetSuite Solution Providers can employ various implementation strategies tailored to your specific business needs, timeline, and budget.
In contrast, working directly with NetSuite or an Alliance Partner might not offer the same flexibility. They generally follow the SuiteSuccess methodology, designed to get clients live on NetSuite within 100 days using industry-specific best practices. While the SuiteSuccess approach can be effective, it may not be the ideal fit for every organization.
By choosing to work with a NetSuite Solution Provider, you can enjoy cost savings, tailored implementation methodologies, and ongoing support that caters to your unique business requirements. Ultimately, partnering with a NetSuite expert can lead to a more successful and satisfying ERP experience.
The decision to collaborate with a NetSuite Partner ultimately depends on your specific goals and preferences. Here are some scenarios where partnering with a NetSuite expert could be advantageous:
Navigating ERP contracts: If you lack experience in negotiating ERP contracts, an experienced partner can guide you through the process, helping you secure the best deal while avoiding potential pitfalls. They bring the expertise needed to address the unknowns in the negotiation process.
Flexible payment options and leverage: Most NetSuite Partners offer milestone-based billing, as opposed to a single upfront payment typically required when purchasing directly from NetSuite. This approach allows for greater flexibility and recourse should you need to change your implementation team or renegotiate terms during the project.
Consistent, comprehensive support and continuity: Working with a NetSuite Partner, particularly a smaller organization, often ensures a more personalized experience and continuity of support from the team that performed your implementation. In contrast, partnering with a larger organization or NetSuite direct may result in multiple teams handling different aspects of your NetSuite journey, which could affect the consistency of service and support.
In summary, carefully evaluate your specific needs and preferences before deciding whether to work with a NetSuite Partner. If expertise in contract negotiation, flexible payment arrangements, and consistent, comprehensive support are important factors for your organization, partnering with a NetSuite expert may be the right choice.
There are many NetSuite Partners for you to choose from; partners vary in area of industry focus, level of expertise and regions they serve.
Choosing the right NetSuite partner is both a short-term and long-term strategic decision, where “fit” is equally as important as capability and experience.
We've curated a list of NetSuite Partners for you to consider. We'd suggest starting with Cumula 3 Group! Get in touch today!
Here is an organized list of NetSuite partners, grouped by country:
Please note that this list is not exhaustive and there may be more NetSuite partners available in various countries. It is recommended to visit the NetSuite Partner Finder to search for partners based on your specific requirements and location.
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